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FAQ's - Image Makers Window Cleaning

FAQ’s

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Do you have your customers sign contracts?
Mar. 3, 2011
We have all of our customers sign a work order prior to the start of each project outlining our warranty and terms of payment so we are all on the same page.

Do you install gutters?
Mar. 3, 2011
No, we only clean them and install GutterStuff (refer to Gutter Cleaning section of the website).

Do you use razor blades and do they scratch windows?
Mar. 3, 2011
When it is needed we use razor blades. Unless there is an extreme abrasion or bend in the blade or there is a tint on the window, razor blades will not scratch glass. Some tempered glass surfaces are highly susceptible to scratching due to contamination with microscopic surface defects called 'fabrication debris.' These scratches have distinct characteristics. For more information on this topic, refer to: http://www.stopscratchedglass.com/challenge/glass_quality.asp

How much do you charge?
Mar. 3, 2011
For the average double hung window, we charge between $10-$12 for inside and out. This price includes dusting off screens and cleaning interior tracks as well. Commercial windows are charged on a per job or per hour basis. Prices vary depending on accessibility and size of window. Gutter cleaning varies depending on how full they are and whether or not we or the customer disposes of the debris.

How often should I have my windows cleaned?
Mar. 3, 2011
For most homes we recommend semi-annually, annually or if you're about to sell your home. Our store front commercial customers prefer once / month and some of our bigger commercial buildings prefer once / month or once / quarter.

I have water spots on my windows. Where do they come from and what can I do?
Mar. 3, 2011 by Jon Smith
Glass is porous and will absorb minerals from ground water leaving round, chalky spots on your window. We recommend calling Glass Magnum to help with this. 503-641-6926

What do you use in your water?
Mar. 3, 2011
We use a variety of chemicals to meet the needs of the task at hand. Everything from household dish soap, professional solutions to TSP. Our technique and quality of squeegee make all the difference.

Will my gutters overflowing cause problems?
Mar. 3, 2011
Yes. If not maintained on a regular basis overflowing can cause many problems that will require hundreds to thousands of dollars worth of repairs. Dry rot of the facial boards, flooding of basements, leaking behind siding or windows and much more. Depending on where you live, gutter maintenance is a necessity to preserve the value of your property.


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